Account Manager, Social Media

We’re looking for a creative, content-savvy account manager to help lead social media strategy and execution for hospitality, lifestyle, and CPG clients. In this role, you’ll manage day-to-day client relationships, develop engaging content, and help bring brand stories to life across platforms. This is a full-time, hybrid position based out of our Boston office.

WHO YOU ARE:

• Intellectually curious, culturally aware, and always learning
• A self-starter with high standards, seeking a team that recognizes and rewards achievement
• Fluent in social media, with a knack for understanding what makes content resonate across platforms
• Comfortable balancing strategic ideation and execution
• Open-minded and hands-on with AI, new tools, emerging platforms, and social trends
• Proactive, adaptable, and solutions-oriented, with the ability to prioritize and multitask across multiple clients and initiatives in a fast-moving environment

WHO WE ARE:

• A home for high achievers: those who vibe with us tend to stay for the long run, with an average tenure of 7+ years
• High-performing, not rigid: we value excellence, accountability, and flexibility to make work work
• Close-knit and highly connected, with access to all levels of the team and a real voice in the work and the business
• Intentionally hybrid: our team believes great work benefits from both flexibility and face time
• Ambitious, but human: we care about the work, the people, and creating a team where both can thrive

WHAT YOU’LL OWN:

Social Media & Content Creation

• Develop and execute social media marketing plans and content calendars
• Ideate, capture, and produce social-first content, including short-form video and photography
• Identify and leverage emerging trends, formats, and trending audio to keep client content timely and engaging
• Manage day-to-day social media channel activity, including posting, engagement, and community management
• Stay up to date on platform updates, creators, and social trends relevant to client categories
• Cultivate and manage relationships with influencers and content creators
• Support influencer outreach, collaborations, and partnership execution

Client Management & Account Collaboration

• Serve as day-to-day client contact
• Participate in client meetings and calls; prepare agendas and recaps
• Contribute to integrated marketing and PR programs and planning
• Track performance metrics and prepare social media reports
• Maintain a high level of quality and organization across all deliverables

WHAT YOU BRING:

• 5–7+ years of post-college marketing experience, with a strong focus on social media
• Hands-on content instincts, from ideation and trendspotting to capturing social-first content
• Strong social media expertise, including channel management, content planning, publishing, and performance tracking
• Experience working with influencers and content creators
• Excellent writing, editing, and verbal communication skills
• Comfort using AI tools to support smarter, more efficient work
• Exceptional organization, attention to detail, and follow-through
• Ability to prioritize and meet deadlines across multiple clients and initiatives
• Confidence communicating with clients and managing day-to-day needs
• Proactive, solutions-oriented mindset and pride in producing high-quality work